Tuesday, June 29, 2010

The Prince's Pet Peeves: Automated Telemarketing Calls

So this one is going to be quick because I have never really dealt with this for more than a second. I normally hang up immediately. Also, I really don't want this post to sound like a shitty stand-up comedy routine, but I think I have already lost that battle.

The calls that I am referring to are the telemarketing calls (or even calls from services that you use and and like) where when you pick up the phone, an automated voice informs you that the call is in regard to your Verizon calling plan or whatever and then asks that you wait until a representative is available to talk to you. Then you are supposed to sit and wait until someone has the time to speak with you.

WTF? Why am I on hold? You called me. Maybe wait until there is an actual rep ready before you dial my number.

This is immensely irritating. I just don't get this hands-off approach. I can't imagine spending 8 hours a day calling people on the phone, so I respect that they can do it, but this whole approach has left a bad taste in my mouth.

The really annoying thing is that they keep calling me back. Normally, I wouldn't even pick up the call from such a strange number but it kept coming through. Now that I know what it is, I promise that I will never pick up the phone when they call ever again.

Also, would I be using my minutes while I waited on hold for them to try and convince me to add more minutes to my calling plan? That would not be cool at all.

Has this happened to anyone else before?

2 comments:

  1. Has not happened to me before, but I feel like Chef Diame is behind this!!!!

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  2. I don't know, man. This might be beyond Chef Diame's scope. Its bigger than all of us.

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